Serving the interest of Ontario New Car and Truck Dealerships for over 100 years
Editorials by Larry Lantz
TADA President 2017 - 2018
08/12/2017 Automotive dealerships aren’t going anywhere At the height of the dot-com boom in the early 2000s, there was speculation about the future of automotive salespeople. Many so-called experts predicted that salespeople would become redundant once consumers could buy vehicles online.
08/05/2017 Why on-board technology has changed the way we drive In the late 1960s when I first began driving, the most advanced electronic feature on my car was an AM-FM radio with an eight-track tape player.
Throughout my life, I’ve observed the evolution of electronics in cars, from those clunky AM-FM radios to the sophisticated computerized engines and telematics. (In automotive terms, telematics is the monitoring of a vehicle using on-board GPS and diagnostics systems, to determine a car’s movements and its mechanical operation.)
07/29/2017 The automotive retail business is still all about the customer If you have purchased a vehicle from a registered new car dealership in the past decade, you have probably used the internet to assist you in that process.
In fact, more than 90 per cent of all vehicle purchases now originate online, and, as a result, consumers are visiting fewer dealerships in their quest to find their next dream car.
07/22/2017 Distracted driving needs to stop — now What is it going to take to get motorists to put away their mobile devices while driving?
This is a question that police departments, government agencies, automotive associations (including the Trillium Automobile Dealers Association) and insurance companies have been grappling with for more than a decade.
07/08/2017 Compensation fund keeps dealers accountable Any consumer who has bought from an Ontario Motor Vehicle Industry Council-registered dealer may contact its free complaint handling service.
I recently wrote about OMVIC, the Ontario Motor Vehicle Industry Council, and how it has impacted dealers and consumers since it began regulating vehicle sales in Ontario in 1997.
06/24/2017 Auto industry applauds asbestos ban Canadian consumers and automotive technicians might be surprised to learn that select aftermarket parts pose a serious health risk to the technicians who work with these materials.
05/20/2017 An automotive success story At new car dealerships across Ontario, thousands of men and women are enjoying tremendous success in their chosen careers and making a positive difference in their communities.
05/13/2017 Dealer review, rating sites are highly influential In the early 1980s, a new measurement tool called the Customer Satisfaction Index was introduced into the retail automobile industry.
A CSI survey is the evaluation form sent to new car buyers from manufacturers and third-party firms to gauge how satisfied customers are with their dealers, their products and services.
04/29/2017 An Automotive education can change your prospects For those who want to pursue a career in the auto industry, there’s plenty of post-secondary school options available. Most professional careers today require some form of post-secondary education, and the retail automobile industry is no exception.
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BOB REDINGER SIGNS OFF AS TADA PRESIDENTThis is my final Wheels column as president of the Trillium Automobile Dealers Association (TADA).
It has been my pleasure serving as president, and I’ve also thoroughly enjoyed being a Wheels columnist in Canada’s largest circulation newspaper for the past year.
The Dilawri Foundation with Shania Kids Can, empower children by providing them with tools they need to succeed. http://ht.ly/Xx1l30eqau9 Trillium AutoDealers (@TADA_GR) Aug 15, 2017